Terms & Conditions – A&J Moalboal Eco Retreats
Welcome to A&J Moalboal Eco Retreats. By booking or staying with us, you agree to the following simple terms designed for fairness and comfort for everyone.
1. Reservations & Payments
- A booking is confirmed once payment or deposit is received.
- Prices include local taxes unless stated otherwise.
- We accept online transfers, GCash, and other approved payment methods.
2. Check-in & Check-out
- Check-in: 2:00 PM • Check-out: 11:00 AM
- Early check-in or late check-out may be available upon request.
3. Cancellation & Refunds
- Cancellations made 7 days or more before arrival are refundable (minus small processing fees).
- Cancellations made less than 7 days before arrival are non-refundable.
- No-shows are charged in full.
- In case of typhoons or emergencies, we allow free rebooking.
4. Guest Conduct
- Please respect other guests, staff, and local customs.
- No loud noise, parties, or illegal activities.
- Damaged items or missing property may be charged at cost.
5. Safety
- The resort is built to strong safety standards and includes emergency kits and a safe room for rare typhoon or earthquake events.
- Guests join tours and activities at their own risk; we encourage proper care and use of provided safety gear.
6. Environmental Responsibility
- We are an eco-resort. Kindly minimize plastic use, water waste, and electricity consumption.
- Smoking is permitted only in designated outdoor areas.
7. Liability
While we take every measure for your safety, A&J Moalboal Eco Retreats is not liable for accidents, loss, or damage to personal belongings during your stay.
8. Donations & Community
A portion of our profits supports local schools, church, and families. Guests may choose to contribute voluntarily — never required.
9. Contact
Questions? Reach us anytime at ajmoalboal@gmail.com or through our Facebook page @aandjmoalboal.